TGV Interiores - Gomes Vieira Baptista, Lda executes this web page, with headquarters at Rua Industrial S. Caetano 99, 4410 - 311 Vila Nova de Gaia - Portugal.
2. Data Protection Policy
The information or personal data provided by the User is managed following the Data Protection Policies. By using this Website, the User accepts the treatment of information and data, confirming that the information and data provided are valid and correspond to reality.
3. User's Commitment
By using this Website and by placing orders through it, the User compromises to:
- Use this Web Site only for legally valid consultations and purchases.
- Do not make any false or fraudulent orders. If we consider that a purchase of this nature has been made, we will have the authorisation to cancel it and inform the competent authorities.
4. Products and Services' Availability
The products and services are available for all European Community.
5. Stock Fluctuation
All product orders have to be submitted to their availability. In case of difficulties to supply products, or in case that a product is sold off, we shall immediately inform you of the unavailability and we provide the information about replacement products of equal or superior quality, which User can order. If the User chooses not to order the replacement products, we will refund any amount paid by the User in respect of the missing products within 15 days.
The TGV Interiores will make every effort to send the order for the products referred to in each order confirmation by the date previously indicated. Otherwise, delays may happen for reasons such as product customisation, unexpected situations or difficulties in the delivery area. If we are unable to comply the delivery date for reasons that are not responsible, the User will be informed of this situation and will be able to proceed with the purchase, to establishing a new date of delivery or to cancel the order, with the full refund of the amount paid. For these Conditions, the "delivery" shall be considered to have occurred or that the order was "delivered" at the time the User or any third party designated by him takes physical possession of the products, which shall be evidenced by the signature from the order receipt record to the agreed delivery address.
7. Property Rights Transition
A product will become the responsibility of the User from the moment of delivery. You will acquire ownership of the products when we receive full payment of all amounts due in respect of the products, including delivery or assembly fees.
8. Prices and Payments
All the prices stipulated in our Web Page are correct, except in case of a glaring error. We will try to ensure the prices of our website are always right, but errors may occur. If we detect an error, the User will be informed as soon as possible about it and will have the option to confirm the order at the correct price or to cancel it. If we can not contact you, we will cancel the order, and fully refund all amounts paid by you. We are not obligated to provide any product at the lower incorrect price (even if the Delivery Confirmation has already been sent to the User) if the error in the price is glaring and could have been recognised by the User as an incorrect price. Prices on the Website include VAT, but assembly and delivery service fees that could be added to the total amount.
9. Value-added tax
All purchases made through this website have the current Portuguese Value Added Tax (VAT) rate.
10. Intellectual Property
The User recognises all the copyrights, trademarks and intellectual property rights in the content of this Website are ours or from whom granted us the license to use it. The customer may only use such material in the manner expressly authorised by us, or by the person who has permitted us to use it. This situation does not prevent you from using this web page to copy the information relating to your order, as necessary.
The applicable law requires to write some of the information and notifications we send to the User. However, using our Website, the User accepts that most of the communication sent by us will be done electronically. The User will be contacted by email, or by other digital channels.
12. Force Majeure Clauses
TGV Interiores will not be responsible for any situation of non-compliance or delay, under any of the obligations that we assume, when caused by reasons of force majeure.
The Force Majeure shall include any act, event, fault or accident beyond our control, including:
- General strike, or other forms of protest that significantly affect the country.
- Public order disturbances, riots, invasions, terrorist attack or threat, war (declared or not) or preparation for war.
- Fire, explosion, storm, flood, earthquake, epidemic or any other type of natural disaster.
- Inability to use trains, ships, aeroplanes, motorised transport or any other means of transportation, public or private.
13. The Right to Unilateral Change of Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Therefore, the User is subject to the policies and Conditions in force at the time you use this Website or place your order. Except when it is necessary by law to make changes with practical effects in the privacy policies or the terms and conditions in question, in which case any changes may also affect the orders you have previously made.
14. Governing Law and Jurisdiction
All the purchases made through this web page are under the Portuguese law. This position does not affect the other rights recognised to the consumer by the legislation in force.